Who we are
Our website address is: https://computerexpertonline.co.uk
We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you.
Information We Collect
We may collect any or all the information that you give us depending on the type of transaction you enter into, including your name, and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.
We may collect and process the following data about you
Information that you provide us by completing forms on our site Computer Expert Online. This includes information provided at the time of registering to use our site or subscribing to our service including contact details such as name, email address and phone number. We also use this information to manage our relationship with you.
Information that you upload to, or share through, our site by using our services including profile information or any personal information in data that you upload.
Information that you provide us by completing surveys on our site or as carried out by us or our approved third parties.
If you contact us for customer or technical support, we may keep a record of that correspondence or conversation.
Information that you provide us when carrying out transactions through our site including payment details such as credit card information and billing addresses.
Information we receive from third-party search engines such as Google, Yahoo and Microsoft (Bing and MSN) relating to your search activity. If we do obtain your personal data from a third party, don’t worry, your privacy rights under this notice are not affected and you are still able to exercise your rights.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
Our site may contain links and references to other websites. Please be aware that this notice does not apply to those websites.
Unfortunately, we cannot be responsible for the privacy policies and practices of sites that are not operated by us, even if you access them via our site. We recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
We use the information collected primarily to process the task for which you visited the website. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.
Cookies and Web Beacons
Your Internet browser has the in-built facility for storing small files- “cookies” – that hold information which allows a website to recognize your account. Our website takes advantage of this facility to enhance your experience. You can prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.
For more information on cookies please visit allaboutcookies.org
We also use third party advertising companies to support our site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers information which includes only your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed. Your name, address, email address, or telephone number is NOT included.
Persistent Cookies for Site Analytics and Performance: Clicky Analytics. We use this to understand how the site is being used so we can improve the user experience. All user data is all anonymous. You can find out more about Clicky’s position on privacy as regards its analytics service at: https://clicky.com/terms/privacy
Emails we send you include tracking showing whether the user has opened and clicked on the email and what traffic the email sent our site. If you want to be sure that none of your email activity is tracked, then you should opt out of Computer Expert Online’s emails which you can do on any unsubscribe link.
We operate an implied consent policy which means that we assume you are happy with this usage. If you are not happy with this usage, then please don’t use Computer Expert Online’s website or services.
Alternatively, you may wish to visit aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Please be aware that restricting cookies may have a detrimental effect on your user experience at Computer Expert Online
Social Media Buttons
On our website we use the social media plug-ins from platforms such as Twitter Facebook and YouTube. Plug-ins can be recognized by the social media buttons marked with the logos of these companies. Plug-ins are also used for the embedded video players which can be found on our website.
When you surf on our website, none of your personal data will initially be collected by the providers of these social media plug-ins. Only if you click on one of the plug-ins or one of the videos will your information be transmitted: by activating the plug-in, data is automatically transmitted to the respective plug-in provider and stored by them. We do not have influence on the collected data and data processing operations conducted by these social media providers and are not aware of the full extent of data collection, the purposes or the retention periods.
Information on the purpose and scope of data collection and its processing by social media platforms can be found in the respective data protection policies of these providers, where you will also find further information on your rights and options for privacy protection. Please refer to the websites of these social media platforms for their data protection policies.
On the blog pages of the site are social buttons. These enable users to share or bookmark the blog post or pages. There are buttons for: Twitter, Facebook Like, and Pinterest. In order to implement these buttons and connect them to the relevant social networks and external sites, there are scripts from domains outside of Computer Expert Online. If you click on these buttons, they will be registering the information.
We do not share your personally identifiable information to any third party for marketing purposes. However, we may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.
Changes to this Policy